Avoid the Five Mistakes That Keep Your Life Unbalanced and Your Workplace Inflexible

I’ve decided to use Slide Share more often to share the PowerPoint slides from some of my speeches. Here is the slide deck from this week’s Jam Session for 85 Broads! Let me know if you find it helpful.

It’s 10 P.M., Do You Know Where Your Employees Are? 4 Steps to Set After-Hours Work Expectations

The other day I sat with three senior leaders from three different industries. One was the CEO of an international PR and communications firm. One was a partner of a professional services firm, and the other the president of a national not-for-profit. As it often does, our discussion about work and life turned to technology. I asked them how they used their smartphones and laptops to stay connected to work after traditional business hours:

”I keep my phone on 24/7, but I don’t respond to everything, all the time.”–CEO of the PR and communications firm.

“I sometimes send emails at 4 a.m., and on the weekends just to get a jump-start on my day and week.”–president of the national not-for-profit.

“My phone goes in my briefcase when I get home and I don’t look at it again until the next morning.”–partner of a professional services firm.

Three leaders, with three very different uses of technology. So I asked them, “How many of you have sat down with all of your direct reports and explained how you prefer to connect with work, and specified what you expect of them?”

All three shook their heads and said some variation of the following statement, “No, I haven’t done that, but they all know that I don’t expect them to do what I do.” My response was, “I’ll bet that isn’t true,” and I shared what I see too often in many organizations:

Leaders fail to clarify their personal preferences for staying connected to work with technology, and don’t share their expectations of the responsiveness with their direct reports. This leads to misguided assumptions that can wreak havoc on the work/life balance of their employees. And most leaders have no idea any of this is happening.

Here’s my advice:

Recognize that you have to initiate the conversation with your direct reports. They won’t because they don’t want you to misinterpret their questions as, “I don’t want to work hard.” For example, I worked with a senior leader who always caught the 5:00 a.m. bus to the office. On his ride, he did all of his emails and was so pleased that his team were “morning people, too–they get right back to me!” Imagine his surprise when I told him, “Actually, many are setting alarms for 5 a.m. to be awake and reply to you.” “What?!” he responded, “Why didn’t they say anything?” To the person, they all told me they were afraid he would question their commitment if they did.

Decide what you really expect in terms of response and connection. Part of the problem is that leaders are so busy using technology to manage their own work/life balance that they haven’t thought about what they actually expect from their team. The leader who emailed from the bus at 5:00 a.m. told everyone that if he really needed them he’d call their mobile phones. If an email was priority, he’d identify it. Otherwise feel free to respond whenever they can.

Have a meeting, state the parameters clearly, and then be consistent. People watch the behavior of leaders like a hawk. If there’s even a whiff of inconsistency between what you told them and how you actually behave, they will go back to assuming they need to follow your technology schedule. So if you state, “You don’t need to respond to emails at night, I’ll call you if anything is urgent,” don’t penalize someone who missed an important issue because they didn’t answer an email, but were never called.

Finally, keep the lines of communication open and encourage ongoing clarification. Assumptions people make about their manager’s expectations are rarely accurate, especially when it comes to connection and access to work via technology. Set the record straight. It’s an easy way to offer your people more control and consistency over the way work fits into their lives–something we all need.

If you’re a manager, have you clarified your expectations of access and connectedness with your direct reports? If you haven’t, why not? If you did, what did you learn? What difference did it make?

(This post originally appeared in Fast Company)

3 Reasons Entrepreneurs Need to Discuss “Work” and “Life,” but Stop Talking About “Balance”

Last Friday, I had the privilege of participating as a panelist at The White House Urban Economic Forum hosted by Barnard College. The event focused on inspiring, funding and providing technical support to women entrepreneurs.

A recurring theme throughout the conference was how to start and grow a business while taking care of the other parts of your life.  For example:

  • Rebecca Blank, Acting Deputy Secretary of the U.S. Department of Commerce, explained that when women are asked why they started their businesses they’re more likely to answer, “So I have flexibility to manage my life and my kids.” In contrast, men respond, “To make a lot of money.”
  • Joanne Wilson, an angel investor and Gotham Gal blogger, said she thought every woman should be an entrepreneur because it gives you the control and flexibility to do work you love and take care of the other parts of your life.

But when one of the moderators, Arianna Huffington, asked the women on her panel, “How do you balance your work and life?” everyone got so quiet you could have heard a pin drop.  If issues related to work and life were so front and center throughout the day, why was “balance” such a tough topic for the group to address?  And why does it matter?

There is no work/life “balance,” which is why no one can answer the question. It’s not that we don’t want to answer the question.  It’s that we can’t, no matter how hard we try (here and here).  This is especially true for entrepreneurs who rarely have any physical or mental division between their lives on and off the job.

The way to start a productive conversation on the subject is to ask someone, “How do you manage the way work and the other parts of your life fit together?”  The conversation shifts away from limiting, unachievable, one-size-fits-all “balance,” to the possibilities of a person’s unique work+life “fit.” You leave room for the truth that there will be times when work is primary, and the other parts of life take a backseat, and vice versa.  And that’s OK.  We can learn from our individual “how to” stories.

It’s imperative that we share our judgment-free strategies for managing work and life if we want women-owned businesses to achieve their full growth potential. Since the research shows that women entrepreneurs are motivated in part by work+life considerations, then it’s critical to share strategies for managing how all of the pieces fit together.  It’s the only way women are going to see the possibilities for themselves and their businesses, and expand beyond the “it can’t be done” meme that’s out there.

Personally, when I heard that my fellow panelist Margery Kraus grew her company, APCO Worldwide, to employ 700 people around the world while staying married to her husband for more than 40 years, raising three children and spending time with 10 grandchildren, I thought, “If she can do it, so can I.”  Technical advice for business growth is important but so are the “how to” strategies for personal success (as you define it for yourself and your family).

We need to challenge the “all work, all the time” model that dominates entrepreneurial lore and funder expectations. In his book “Delivering Happiness—A Path to Profits, Passion and Purpose,” Zappos founder, Tony Hsieh, shares his secrets to entrepreneurial success.  One of his rules is that Zappos employees spend a certain percentage of their time outside of work with each other.  A busy entrepreneur who has other personal responsibilities is going to look at that blueprint for growth and think, “I can’t do that.” But is it really necessary?

After more than 15 years creating work+life fit and flexibility strategies for all types of companies, I can honestly say I don’t believe that the “all work, all the time” model is the only path to business success. It’s time to identify and celebrate other examples where an entrepreneur works hard, achieves results but doesn’t completely ignore their own well-being and their important personal relationships.

Changing the narrative around the work+life fit expectations of an entrepreneur is especially critical for women.

Even Jessica Jackley, the highly successful founder of Kiva.org and now CEO of ProFounder, faced blowback when one of her VC investors discovered that she was pregnant with twins. He bravely admitted thinking, “A pregnant founder/CEO is going to fail her company.”  His public honesty allowed Jackley to eloquently point out that her pregnancy shouldn’t interfere with her company’s need for funding and ability to deliver results.  She will figure out how to make it all work.  Success didn’t require an “all or nothing” choice.  But too many entrepreneurs still think it does.

Let’s learn from each other by asking, “How does your work as a busy entrepreneur fit into the other parts of your life?”  There’s no right answer or “balance,” only countless possibilities for growth and success, personally and professionally.  And in the process, we can expand beyond the outdated “all work, all the time” entrepreneurial growth mindset that limits everyone—men and women.

If you’re an entrepreneur, how to you grow your business and manage the other parts of your life?  What’s your work+life “fit?”

Work+Life Flex Here to Stay and We’re Less Afraid of It — Work/Life Nation Interview

Judy Martin of Work/Life Nation recently conducted a great video interview with me about the findings from the NEW 2011 Work+Life Fit Reality Check – Check it out! Thanks, Judy.

NEW 2011 Work+Life Fit Reality Check Survey (4th Edition) Results Released

DESPITE RECENT RECESSION, NEW RESEARCH FINDS FINANCIAL & JOB INSECURITIES NOT THE BIGGEST OBSTACLES TO WORK LIFE FLEXIBILITY

Time & Workload are the Problem in 4th Edition of Work+Life Fit Reality Check; Survey Shows Notable Shifts in Work Life Flexibility Concerns, Satisfaction and Use over Five Year Period

June 9, 2011 – Just as employees have gotten comfortable with the idea of work life flexibility, worrying less about the impact it has on their paychecks or careers, new research shows increased workloads or no time are now the biggest obstacles.  The finding is from the 2011 Work+Life Fit™ Reality Check, a telephone survey of a national probability sample of 637 full-time employed adults, sponsored by Work+Life Fit, Inc. and conducted by Opinion Research Corporation March 3 – 7, 2011.

The current Work+Life Fit Reality Check, first conducted in 2006, has a margin of error of +/- 4 percent and also found:

  • During the recession, about nine out of ten respondents said that their use of work life flexibility either increased (11%) or stayed the same (76%).
  • While in the recovery, nine out of ten felt their level of use of work life flexibility would increase (10%) or stay the same (82%).
  • Compared to this time last year, more than eight out of ten report they have the same (66%) or an increased amount (17%) of work life flexibility.
  • Without work life flexibility, 66% believe the business suffers with employee health, morale and productivity as the most affected areas.
  • Looking for a new job is the plan for more than one-third (35%); 33% of those cite a more flexible schedule and 25% the ability to telework as a reason.  (Job search questions sponsored by CareerOwners.com.)

“Whatever flexibility there was before the downturn survived, indicating it is here to stay in good times and bad.  Work life flexibility withstood its toughest test and continues to grow,” said Cali Williams Yost, CEO, Work+Life Fit, Inc.  “But – just when employees start to worry less about using flexibility – now they think they’re too busy to do so.  Clearly, both organizations and employees struggle with how to make flexibility work as a meaningful and deliberate part of the way we manage our business, work and lives.”

Yost will discuss the findings at a free webinar Tuesday, June 14 at 1 p.m. EST. Register at http://bit.ly/myQLyR.

Obstacles Evolve and Put Organizations at Risk

Fewer respondents report obstacles to using or improving their work life flexibility, 61% in 2011 compared to 76% in 2006.  The most cited (29%) obstacle in 2011 was “increased workload or no time for flexibility.”  But, despite going through one of the worst economic recessions ever, financial and perception worries have progressively become less problematic.

  • You might make less money:  21% in 2011 versus 45% in 2006
  • You might lose your job:  16% in 2011 versus 28% in 2006
  • Others will think you don’t work hard:  11% in 2011 versus 39% in 2006
  • You worry that your boss would  say “no”:  13% in 2011 versus 32% in 2006

“These findings are proof that the workplace has become more comfortable with flexibility.  The challenge is to continue to address roadblocks that often unnecessarily hinder how we optimize and benefit from flexibility personally and organizationally,” Yost said.  “Flexibility should be used to manage increased workflows and dwindling resources, not be avoided because of them.”

Otherwise, 66% of those surveyed indicated the possible risks that result from a lack of work life flexibility.

  • Health is affected—you’re stressed or lack time for exercise: 48%
  • Morale is affected—you don’t feel good about working at your company or organization: 41%
  • Productivity is affected—you can’t get your work done as fast as you like: 36%
  • Focus and attention, or engagement, is affected—you can’t concentrate the way you would like to on your work: 34%
  • Loyalty is affected—you’re not as committed to your employer and/or boss: 34%
  • Creativity is affected—you have a harder time problem solving or coming up with new ideas: 31%

“Organizations and employees must move forward together taking a hard look at what, how, when and where work is best performed; how technology can support – not overwhelm – that work; and why they should champion flexibility as an operational and financial tool.  The time has passed for seeing flexibility simply as a perk offered at certain ideal times,” Yost explained.

Get the complete Executive Summary of 2011 Work+Life Fit Reality Check survey

Get Takeaway Tips for Employers from the survey findings

Get Takeaway Tips for Individuals from the survey findings

Connect with @caliyost on Twitter, and in the “Make Flexibility Real” LinkedIn group.

Why Flexibility Won’t Work Unless Your Employees Are Your Partners

(This post is the featured article in the May issue of the Flex+Strategy “How To” Make Flexibility Real newsletter.  )

Individuals can’t manage their work+life fit without some degree of flexibility in how, when and where work is done.  Conversely, flexibility in the way work is done can’t become a targeted business strategy if individuals don’t know how to use it.  And most don’t.

For individuals to use flexibility deliberately and thoughtfully, they need to have the right mindset, tools and training. Only then they will be able to capture and direct that flexibility toward a solution that meets their personal needs and the goals of their job.  Most can’t.

Creating this critical employee-employer partnership is the reason I wrote my book Work+Life: Finding the Fit That’s Right for You (Riverhead, 2005). It’s also why we are the Flex+Strategy Group/Work+Life Fit Inc., to reinforce clearly the importance of both sides of the equation.

The truth is that a corporate flexibility strategy won’t ever be more than a feel-good policy or program if employees don’t know how to manage their unique work+life fit (not balance) and vice versa.

According to the Towers Perrin 2010 Global Workforce Study, employees know they are responsible for their own well-being but fear they don’t have skills to handle role .  They want more freedom and flexibility in their work, but need support to enable new level of self-management

But very few organizations prepare their employees to be effective flexibility partners.

Recently I presented to a group of HR professionals and asked “how many of you train your employees to develop, negotiate, and implement flexibility plans that are a win for them personally, their team, their manager and the business?” Only 1 person out of 50 raised their hand.

This group is not unusual.  According to World at Work’s 2011 Survey on Workplace Flexibility “most organizations do not specifically train employees to be successful” with flexibility.

Why is this?

Historically, the theory has been that we need to train managers (I say theory because according the same World at Work study manager training on flexibility isn’t happening either).  Managers do play a key role in the partnership.

Managers lay out the vision, provide the information and set the tone.  This creates the environment that supports the ongoing conversation and leads to solutions which benefit the business and their people. But managers can’t come up with the specific work+life fit answer for each employee, and putting them in that position is the fastest way to make him or her dislike flexibility.

If flexibility training for employees does exist, the focus tends to be on “how to” fill out a formal flexibility request form and worksheet.  Again, that’s important but only one small piece of the puzzle.

What’s the answer? (Click here for more and to read this month’s case study, “The Employee Who Learned ‘How,’ Stayed and Thrived.”)

Join us!  Friday, May 13th at 12 pm EST during the “Employee as Partner: Flexibility’s Missing Link.” Click here to register, and  here to have the Flex+Strategy “How To” Newsletter delivered monthly via email.

Top 10 Work Life “Fit” Tips Every Woman Needs to Know

(This post originally appeared on the blog of a wonderful non-profit, Women With Drive, founded by my friend Molly Cantrell-Kraig)

Some people call me an expert, but, really…I’m an explorer continually searching for new and better ways to help people manage their work and life.

This 15 year journey has led me to write a book, Work+Life: Finding the Fit That’s Right for You, start a blog, and help companies to become more flexible in the way they work.  But Molly Cantrell-Kraig’s invitation to write a guest post for Women With Drive (Twitter @WWDr1ve) was a unique opportunity to stop and reflect upon what I’ve learned.

For this post, I challenged myself to pick out the “Top 10” work+life fit tips that I think every woman should know.  It wasn’t easy, but here’s my list. Remember, I’m an explorer on a never-ending quest to learn more, so I really want to hear what you think too!

  1. There is no “balance,” only the unique way work fits into the rest of your life day-to-day and over time (for more check out The 10 Tyrannies of Work-Life Balance).
  2. Contrary to popular belief, you can choose what your work+life fit looks like about 70% of the time (which is way better than 0%).  Nothing is ever perfect and even the most careful plan will change.  But being thoughtful and deliberate about the choices you make and actions you take does ensure that more of what you want does happen in work and in the rest of your life.  Make 70% your bar of success…not “perfect.”
  3. Managing the way work fits into your life is a practice not a destination. You will never “have” work+life fit.  All you can do is try to make your “fit” the best it can be based on where you are now.
  4. Keep a calendar with all of your work and personal “to dos” in one place so that you have a complete picture of your life. And if you aren’t comfortable adding your personal goals and responsibilities to your calendar at work, keep your personal calendar with you on the job.   Glance at them both a couple of times throughout the day to stay on track.
  5. Take 20 minutes each week to sit quietly and ask yourself what you need more of/less of in your “fit” and make it happen. Small actions make a big difference.  A cup of coffee with a friend.  A half an hour walk.  Lunch with your daughter.  An appointment to get your hair cut.
  6. Understand that it’s about managing your time and your energy. Taking care of yourself requires time but it gives you more energy…so it’s a net gain.  Women tend to feel guilty about taking time to sleep, eat well, and exercise especially if it means we’re not focusing on others.  But, a good night’s sleep, a healthy meal, and a yoga class, for example, prepare you to give even more (and better!)
  7. Make your back up plans in advance so you are prepared and less frazzled. For example, who will take care of your child when they are sick, or if there’s a snow day?  Who will walk your dog if you have to stay late at work?  How will your mother get to the doctor if you can’t take her?
  8. Prioritize managing your personal finances. Having a handle on your money—no matter how much or how little you have—is critical to your long-term work+life fit success.  When my parents divorced 35 years ago, my mother had very little money and few job prospects, but she was always careful and deliberate with what she had.  By the time she retired, she’d paid off her house and car and was able to truly enjoy retirement.   That careful management, even when there wasn’t much, gave her choices in the long run.   (Great resources for women: Manisha Thakor, Daily Worth)
  9. Don’t let pride stand in the way of asking for help from your community, your friends, and family. We are not superwomen.   Ask.  Someday you will pay it forward.
  10. Finally, guilt is a corrosive energy-waster. Stop comparing yourself to others.  Everyone has different circumstances; therefore, they will have a different work+life fit. Maybe you can’t make it to your child’s school events as often as another parent because you have to work.  That doesn’t make them right, and you wrong.  It’s about making it all fit together the best way it can…right now.

What advice would you give to other women to help them more successfully manage the way work “fits” into their lives?

Did you find the information in this post helpful?  If so, I invite you to also visit my Fast Company blog and connect with me on Twitter @caliyost. Also, you might be interested in our NEW!  How-To “Make Flexibility Real” Newsletter and LinkedIn group.

911! Six Tips to Triage Your Work+Life Fit When Thrown a Curveball

What do you do when an event comes out of left field and lays waste to your carefully planned work+life fit?  This is the question I discussed with my friend, radio host Maggie Mistal, when I appeared on her “Making a Living” program last Friday.

Life recently threw Maggie a curveball when her newborn son arrived two months early while she and her husband were on vacation.  Now, they are living and working temporarily from another city until their son is able to travel back home.

At some point, most of us will deal with a sudden change in circumstances.  My most recent curveball happened five years ago when my mother was diagnosed with lung cancer. Immediately your priorities shift.  How do you triage and rethink your goals, your schedule, and your responsibilities both at work and in the other parts of your life?  Here are some of the tips that Maggie and I discussed during the show:

Remember that curveball events typically have three distinct phases:

  1. The initial crisis—You are just making it through minute-by-minute
  2. The holding pattern—The crisis has passed, but the situation has yet to resolve itself or settle into a new reality.  You’re operating less minute-by-minute and more day-by-day.  And finally, you will move into…
  3. The post-curveball reality—You’re clearer about what your work capacity will be going forward and you’ve regained some level of control over the other parts of your life.

Try not to fall into all-or-nothing thinking, and avoid making a rash decision to quit.

Especially, during the crisis phase, it’s easy to become overwhelmed.  You start to think “I can’t deal with this and work at the same time.”  Even I had this reaction when I got the news about my mother.  But thankfully I pulled myself back from the edge, and took a breath.

While quitting may seem like the only choice at the moment, it may not be the best answer.  First of all, most of us need the money.  Secondly, you may be surprised to find that work is a welcome distraction especially when you move into the holding pattern.  Try not to make any major work or life related decisions until the crisis period passed.

Be honest with your boss, team, clients, friends, and family.

99% of the people in your life will be understanding and supportive at least in the crisis phase and early stages of the holding pattern.  In terms of how much you share, both Maggie and I agree that you should tailor the information to your audience.  However, in my experience, managers, clients and team members appreciate simple, consistent updates.  This is especially true once you move into the holding pattern period, and you can start actively testing your capacity for more work.

Unfortunately, 1% of the people in your life won’t be able to show up for you emotionally or physically—let it go.   Don’t expend the extra energy you don’t have now.  File away the lack of support and, if you need to, deal with it later.  A woman who called into Maggie’s show talked about how unhelpful the president of her company was when she needed time during the adoption of her child. But she waited until after the adoption was completed to quit and get a new job.

Gather your resources.  You don’t need to handle the curveball experience all by yourself.

This is especially difficult for people who are used to being in control.  Regardless, you need to let others help you.

Perhaps there’s a work colleague that you respect who can take on some of your responsibilities.  Delegate “to dos” to your family members and friends who’ve offered to pitch in.  I can never repay the group of women in my town that provided meals to my family three nights a week for the last few months of my mother’s life.  But I will confess, initially, I refused because I didn’t want to be a bother.  It took my friend Nola saying, “Shut up, Cali.  They’re coming whether you like it or not,” to make it happen.  And it was a godsend.

Also, if you work for a company that offers work+life benefits and leaves, use them.  Remember the Families Medical Leave Act doesn’t have to be taken all at once.  It can be used over time in small chunks.

Once you’ve move into the holding pattern phase, begin to test your capacity for taking on more work but be patient.

Your priorities will continue to shift and change.  See what you can and cannot comfortably take on.  Perhaps it will help to be more creative and flexible in how, when and where you work.  For example, on Friday, Maggie broadcast her show remotely from Florida, while I sat in her New York studio.  You wouldn’t have known the difference.    When my mother had cancer, I often worked remotely from the hospital.

Build in even small moments of wellness.

This is so important yet can be incredibly hard, especially in the crisis phase.  But once you’ve moved into a holding pattern, gather your resources and use them to find time to care for yourself.  Take a 30 minute walk outside.  Try to get a good night sleep.  Eat at least one healthy meal a day.

Again, think small steps taken consistently so you aren’t overwhelmed.  The goal is not just functioning at your best during the curveball event.  You want to emerge from the experience as strong as possible and ready to move forward in the post-curveball reality.

Has life ever thrown you a curveball that’s made you triage your work+life fit?  What helped you reset your work and personal responsibilities and goals when your priorities changed overnight?

Did you find this post helpful?  If so, I invite you to follow me on Twitter @caliyost and at Fast Company.  Also, please sign up here to receive our NEW “Make Flexibility Real” How-To Newsletter.

“The Keys to Finding Work+Life Fit” from Psychology Today

In addition to being the author of a smart, engaging new book, Success: How We Can Reach Our Goals, Heidi Grant Halvorsen writes The Science of Success blog for Psychology Today.  Recently, she asked me to explain work+life “fit” for her readers.   The following is an excerpt from her post.

Like a lot of working parents, I find myself constantly juggling both professional and personal goals, trying to find time for everything that matters, and sometimes feeling like I’m screwing it up big time.  So for a little wisdom and practical advice, I turned to Cali Williams Yost, the CEO of the Flex+Strategy Group / Work+Life Fit, Inc., a flexibility strategy consulting firm. (Her book is  Work+Life: Finding the Fit That’s Right for You).

Me:  Why is it a problem for us to think in terms of work-life “balance”?

Cali:  When your goal is work-life “balance,” it causes more problems than it solves.  In fact, here are what I call the 10 Tyrannies of Work/Life Balance:

  1. Balance is always discussed in the negative-what you “don’t” have.
  2. Balance keeps you focused on the problem, not the solution.
  3. Balance assumes we’re all the same.
  4. Balance infers that there is a “right” a answer.
  5. Balance leads us to judge others (and ourselves), often unfairly.
  6. Balance results in unproductive guilt.
  7. Balance suggests that the goal is an impossible 50-50 split between work and the other parts of your life.
  8. Balance leaves no room for periods where there’s more work and less life, and vice versa.
  9. Balance ignores the fact that work and life are constantly changing, and
  10. Balance will never be taken seriously by corporate leaders, who only hear “work less” when you say “balance.”

Plus, have you ever noticed that when the term “work-life balance” is written out, there’s either a “-” or a “/” between work and life?  The truth is that work and life are one and the same today.  Not separate.  You may want them to ultimately be as separate as possible, but you need to start from the premise that it’s all one big ball of time and energy that you need to deliberately and consciously manage.

Me: What is “work+life fit” How will I know when I have it?

Cali: Work+life fit is the way work “fits” into your life, day-to-day and at major life and career transitions.  It’s like snowflakes.  Everyone has a different work+life fit reality.  No two are the same.   Thinking about the goal as work+life “fit,” frees you from the ten tyrannies of balance above because you:

  1. Talk about what you could have.
  2. See solutions.
  3. Know we’re all different.
  4. Realize there’s no right answer.
  5. Stop judging yourself and others, harshly.
  6. Lose the guilt.
  7. Embrace and plan for the ebb and flow of work and life, and
  8. Increase the likelihood that corporate leaders will support the need to flexibly manage work and life better and smarter.

How will you know you “have it?”  (Click here for my answer to this great question that Heidi posed!)

It’s Official–U.S. Department of Labor Advocates Work Life “Fit”

There have been many noteworthy milestones during my decade-long  Work+Life “Fit” ® campaign.  But one of the highlights happened last Thursday when U.S. Secretary of Labor Hilda Solis used the term “work+life fit” a number of times in her keynote address at the Department of Labor Women’s Bureau Conference in California.  Here’s an example:

“Employers need to know that there are tools out there…It’s a balance, having that competitive edge and work-life fit.”    Yup, (emphasis mine).

This particular forum highlighted the unique flexibility needs of low wage workers to manage their work and life.  Her use of the term is exciting because, as I’ve noted before, “fit” makes a big, meaningful difference.  The language allows us escape the innovation-killing “10 Tyrannies of Work/Life Balance,” which are:

  • Balance is always discussed in the negative-what you “don’t” have.
  • Balance keeps you focused on the problem, not the solution.
  • Balance assumes we’re all the same.
  • Balance infers that there is a “right” answer.
  • Balance leads us to judge others (and ourselves), often unfairly.
  • Balance results in unproductive guilt.
  • Balance suggests that the goal is an impossible 50-50 split between work and the other parts of your life.
  • Balance leaves no room for periods where there’s more work and less life, and vice versa.
  • Balance ignores the fact that work and life are constantly changing, and
  • Balance will never be taken seriously by corporate leaders, who only hear “work less” when you say “balance.

And embrace new possibilities because with “work+life fit” we:

  • Focus what we could have.
  • See solutions.
  • Know we’re all different.
  • Realize there’s no right answer.
  • Stop judging yourself and others, harshly.
  • Lose the guilt.
  • Embrace and plan for the ebb and flow of work and life, and
  • Increase the likelihood that corporate leaders will support the need to flexibly manage work and life better and smarter.

This is particularly important when addressing the flexibility needs of low wage workers.  Their work+life fit realities, and therefore, the solutions that will work for them and their employers are different from salaried or exempt employees.  The report that outlines those specific solutions, “Flexible Workplace Solutions for Low-Wage Hourly Workers” by Workplace Flexibility 2010 and the Institute for Workplace Innovation, will be released in March, 2011.

So welcome to the “work+life fit” club, Secretary Solis!  It’s nice to have you onboard.  After I finish this post, I’ll put a copy of my book, “Work+Life: Finding the Fit That’s Right for You (Riverhead/Penguin Group)” in the mail so you can see that indeed the tools do exist and have existed for years.  The book, which was published in 2004, outlines the steps that individuals need follow in order to meet their employers halfway and use flexibility to find a fit that’s a win-win for everyone.

Now, if we could just get the President and First Lady Michelle Obama to join in…Imagine!

Related post of highlights from Pasadena DOL conference: “Gaining a Competitive Edge in the Global Economy–Using Flexibility with Hourly Workers in Healthcare” from Corporate Voices.

For more on work+life “fit” and strategic flexibility, I invite you to also visit my FastCompany, as well as join me on Twitter @caliyost.