“The Iron Lady” and the Truth About Aging We’re Afraid to Face

As I watched Meryl Streep accept the Academy Award for her portrayal of Margaret Thatcher in “The Iron Lady”, I reflected the following reactions I had to the movie:

  1. How did Meryl Streep literally transform herself into Margaret Thatcher?  (It’s truly unbelievable)
  2. Even though I’d been in high school, college, and even lived in England briefly during Margaret Thatcher’s term as Prime Minister, I’d forgotten how tumultuous and violent that period had been. It puts today’s global economic turmoil into perspective.
  3. I completely understand why Margaret Thatcher would imagine that her beloved husband, Dennis, was still alive long after he’d died. I’d probably do the same.
  4. And finally, no matter how rich and powerful we may be at one time in our lives and careers, we all grow old. None of us will escape it. I hope the contrast between Margaret Thatcher’s ascent to power and her eventual descent into dementia finally sparks an important conversation about the truth of aging.

So, imagine my surprise when I read reviews of the film that expressed the absolute opposite response. Commentators were dismayed over the portrayal of her advancing dementia. They felt it was “unkind,” “unnecessary, “despicable.”

While I respect the desire to focus solely on the noteworthy and sometimes controversial achievements of Prime Minister Thatcher, her aging is also part of the story.

As Meryl Streep explained so eloquently when she received the best actress award from the British Academy of Film and Television Arts for her role (link to video):

(The goal of the film was) to look at the life of the Iron Lady inside and out and to locate something real, maybe hidden, but truthful in the life of someone we all decided we know everything about already.”

If we can’t witness the entire arc of the life of one of the most powerful leaders in modern history, how can we begin to grapple what the later stage of life will require of us personally, of our families, and of our society? To me, doing so doesn’t take away from achievement and contributions; it only makes them more human.

What do you think? How can we become more comfortable discussing all of the stages of life and work? Our own, but also of those we love? Does it matter?

Why I Disconnected to Draft My Book

Since late November, regular readers of this blog, my blogs on Fast Company and Forbes.com and my followers on Twitter may have noticed that I essentially disappeared.  I’d pop up now and then on Twitter from “my book writing cave. But for the most part, over the last two months, chose to focus my undivided attention on finishing the first draft of my new book.  Why?  For the following three reasons that will continue to inform how I approach serious, deep-thinking work in the future:

A constantly distracted brain can’t think deeply: One of the experts I interviewed for my new book was Maggie Jackson.

In 2008, I wrote about her wonderful, must-read book “Distracted” (Prometheus Books, 2008) in my Fast Company blog.  During our recent conversation, Maggie reminded me of an important point in her book that I’d forgotten, “Because we live so much in the sphere of technology, it makes us unconsciously forget the idea of slow incubation, of percolation of ideas, of sort of hanging in the moment of uncertainty and frustration that’s really part of learning or research.”

I needed to give myself the uninterrupted white space to go deeper and allow for the work to happen.

Creativity requires making mistakes and learning from them: Another amazing expert I interviewed for my new book is Julie Burstein, the creator of Studio 360 for Public Radio International and the author of “Spark: How Creativity Works” (Harper, 2012).

Over the years, she’s met with and interviewed hundreds of artists.  From those conversations, she’s identified a framework for creativity, and she told me that to be creative you have to allow time to tinker, edit, add, purge and mold.

The reality is that there are only so many hours in the day to create the room to make mistakes, experiment and revise, so something needed to go.  I still had a consulting business to run, and a family to care for over the holidays.  That meant I needed to let my virtual connections rest for a few weeks and trust that they will be there when I returned.

I am an extrovert, so to disconnect after connecting is hard for me. Introverts love time alone, which is what you must do when you write a book.  You spend hours and hours, day after day alone.  Unfortunately, I am not an introvert.  In fact, I am a pretty extroverted, extrovert.

In the beginning, I tried to connect for certain periods, then disconnect again.  But I found it was so hard to get back into the creative groove.  Susan Cain, the author of Quiet: The Power of Introverts in a World That Can’t Stop Talking (Crown, 2012), who is also in my new book, helped me realize that being alone day-after-day is not my natural habitat.  The minute I’d reach out and start connecting, I didn’t want to go back. But I loved writing my book, so it was easier for me to construct a temporary metaphorical “cave” around myself.  Thankfully, I’ve begun to reemerge.

So where am I in the process?  I’m very please to say that the initial draft is done (Yeah!), and I couldn’t be happier with the result. Now the editing with my publisher begins in earnest which will make the final product even better. I’m excited, and I’m back for the near term.  However, I plan to apply the lessons learned from this period of disconnection and creativity to future projects that require focus and attention.  So this will not be my last visit to “the cave.”

What about you? Do you think it’s necessary to disconnect to do your best work?  Why or why not?

Why Meredith Vieira’s a Work Life Rock Star

(This post originally appeared on Forbes.com; I am reposting here today to honor Meredith Vieira’s last day on the Today Show)

Meredith Vieira’s a rock star when it comes to managing the way work fits into her life, and there’s a lot her journey can teach all of us. Since 1991 when she was fired from 60 Minutes after requesting to work part-time, I’ve watched her make bold, often unconventional choices with a mix of curiosity and admiration.

In honor of her most recent decision to leave NBC’s Today Show at the top of her game “for more time with my family,” I want to give her a well-deserved public shout out. Like any rock star, her high profile and financial resources make her situation unique. But there are lessons in her story that apply to us all. They can teach us how to more deliberately and consciously manage our own work+life fit:

Lesson 1: When your priorities change, don’t wait until circumstances force you to make a choice.  Make a decision on your own terms, no matter what others say.

When I watch Meredith Vieira make her choices it’s clear she doesn’t really care about what other people think she “should” or “can” do.

In 1991, when she wanted to reduce her workload and hours at 60 Minutes, few people even thought about non-traditional schedules. Her proposal was almost unheard of. I’m sure everyone told her she was crazy, but she tried. And, yes, she was fired.

But the point is that she listened to herself, bucked conventional wisdom of what was “possible” and gave it a shot. Then she didn’t go quietly into the night of obscurity when it didn’t work out (more on that in a minute). She controlled her choices.

Letting go of her Today Show post at the pinnacle of success is an equally bold decision when you consider how many in her position would do just the opposite. Often we hang on to jobs that no longer fit our goals until the choice is forced upon us. This was the case with Christina Norman, the OWN Network’s newly-departed CEO, and Microsoft co-founder, Paul Allen.  (Click HERE for more)

I invite you visit my Fast Company blog and to join me on Twitter @caliyost.  Also, if you are interested in How-To “Make Flexibility Real” sign up to receive our monthly value-packed newsletter and join our new LinkedIn group.

911! Six Tips to Triage Your Work+Life Fit When Thrown a Curveball

What do you do when an event comes out of left field and lays waste to your carefully planned work+life fit?  This is the question I discussed with my friend, radio host Maggie Mistal, when I appeared on her “Making a Living” program last Friday.

Life recently threw Maggie a curveball when her newborn son arrived two months early while she and her husband were on vacation.  Now, they are living and working temporarily from another city until their son is able to travel back home.

At some point, most of us will deal with a sudden change in circumstances.  My most recent curveball happened five years ago when my mother was diagnosed with lung cancer. Immediately your priorities shift.  How do you triage and rethink your goals, your schedule, and your responsibilities both at work and in the other parts of your life?  Here are some of the tips that Maggie and I discussed during the show:

Remember that curveball events typically have three distinct phases:

  1. The initial crisis—You are just making it through minute-by-minute
  2. The holding pattern—The crisis has passed, but the situation has yet to resolve itself or settle into a new reality.  You’re operating less minute-by-minute and more day-by-day.  And finally, you will move into…
  3. The post-curveball reality—You’re clearer about what your work capacity will be going forward and you’ve regained some level of control over the other parts of your life.

Try not to fall into all-or-nothing thinking, and avoid making a rash decision to quit.

Especially, during the crisis phase, it’s easy to become overwhelmed.  You start to think “I can’t deal with this and work at the same time.”  Even I had this reaction when I got the news about my mother.  But thankfully I pulled myself back from the edge, and took a breath.

While quitting may seem like the only choice at the moment, it may not be the best answer.  First of all, most of us need the money.  Secondly, you may be surprised to find that work is a welcome distraction especially when you move into the holding pattern.  Try not to make any major work or life related decisions until the crisis period passed.

Be honest with your boss, team, clients, friends, and family.

99% of the people in your life will be understanding and supportive at least in the crisis phase and early stages of the holding pattern.  In terms of how much you share, both Maggie and I agree that you should tailor the information to your audience.  However, in my experience, managers, clients and team members appreciate simple, consistent updates.  This is especially true once you move into the holding pattern period, and you can start actively testing your capacity for more work.

Unfortunately, 1% of the people in your life won’t be able to show up for you emotionally or physically—let it go.   Don’t expend the extra energy you don’t have now.  File away the lack of support and, if you need to, deal with it later.  A woman who called into Maggie’s show talked about how unhelpful the president of her company was when she needed time during the adoption of her child. But she waited until after the adoption was completed to quit and get a new job.

Gather your resources.  You don’t need to handle the curveball experience all by yourself.

This is especially difficult for people who are used to being in control.  Regardless, you need to let others help you.

Perhaps there’s a work colleague that you respect who can take on some of your responsibilities.  Delegate “to dos” to your family members and friends who’ve offered to pitch in.  I can never repay the group of women in my town that provided meals to my family three nights a week for the last few months of my mother’s life.  But I will confess, initially, I refused because I didn’t want to be a bother.  It took my friend Nola saying, “Shut up, Cali.  They’re coming whether you like it or not,” to make it happen.  And it was a godsend.

Also, if you work for a company that offers work+life benefits and leaves, use them.  Remember the Families Medical Leave Act doesn’t have to be taken all at once.  It can be used over time in small chunks.

Once you’ve move into the holding pattern phase, begin to test your capacity for taking on more work but be patient.

Your priorities will continue to shift and change.  See what you can and cannot comfortably take on.  Perhaps it will help to be more creative and flexible in how, when and where you work.  For example, on Friday, Maggie broadcast her show remotely from Florida, while I sat in her New York studio.  You wouldn’t have known the difference.    When my mother had cancer, I often worked remotely from the hospital.

Build in even small moments of wellness.

This is so important yet can be incredibly hard, especially in the crisis phase.  But once you’ve moved into a holding pattern, gather your resources and use them to find time to care for yourself.  Take a 30 minute walk outside.  Try to get a good night sleep.  Eat at least one healthy meal a day.

Again, think small steps taken consistently so you aren’t overwhelmed.  The goal is not just functioning at your best during the curveball event.  You want to emerge from the experience as strong as possible and ready to move forward in the post-curveball reality.

Has life ever thrown you a curveball that’s made you triage your work+life fit?  What helped you reset your work and personal responsibilities and goals when your priorities changed overnight?

Did you find this post helpful?  If so, I invite you to follow me on Twitter @caliyost and at Fast Company.  Also, please sign up here to receive our NEW “Make Flexibility Real” How-To Newsletter.

Fast Company: How I Hailed a Cab and Learned to Help Older Workers Find a Job

What can we do right now to help people over 55 years old find and keep jobs? I’ve pondered this question since the economic downturn transformed the work+life fit reality of older workers, radically and permanently.

Almost overnight, many later-in-life employees were forced into the job market without the know-how to find and compete for scarce opportunities while decimated portfolios changed their retirement expectations. They want to work but countless numbers struggle to find and keep a job.

This bleak employment picture for many over 55 year olds was confirmed in the recently released New Unemployables study conducted by Boston College’s Sloan Center on Aging and Work and the Heldrich Center for Workforce Development at Rutgers University:

  • 84% of older workers who were unemployed in August 2009 were still unemployed in March 2010, and
  • 67% of older workers reported looking for work longer than a year.

Navigating this new later-in-life work reality requires an updated set of skills as evidenced by the 64% of older job seekers who said that the job search strategies they were using were not helpful, compared with less than half of younger job seekers. So what can be done? The research provides important clues including:

  • Teaching workers over 55 years old how to use social media to network and brand themselves and
  • Introducing them to new models of later-in-life employment, such as Encore Careers.

Teach workers 55+ years old how to use social media to network and brand themselves

According to the study, “just 13% of older job seekers had used online social networking sites compared to 28% of younger job seekers.” We need to convince older workers (and maybe even younger workers for that matter) that creating a presence and networking online is no longer optional. And we need to show them how to do it, as I did recently with a New York City cabdriver.

A couple of months ago I hailed a cab, and behind the wheel was a well-dressed man who looked to be in his mid 50′s. He smiled in the rearview mirror as I made myself comfortable for the ride uptown.

I’d decided to use the time to catch up on some calls. On one call I must have mentioned that I was on my way to give a speech. Overhearing this, the driver politely asked, “What is the topic of your speech?” I responded “How to manage your work+life fit.” He laughed and said, “Do you have any advice for me?”

He proceeded to explain that he had started driving a cab a couple of months earlier after his 18 months of severance ran out. He had two masters degrees and for eight years he had been a project manager for a major online retailer. When the layoffs started, he thought another equally good job would eventually turn up. But after countless promising interviews and not one call back, he had no choice to start driving the cab to make extra money. He sighed, “Any advice for me, lady expert?”

We were about 10 blocks from my stop so all I could think of saying was, “Are you networking with employers on Linkedin?” His confused eyes stared at me in the mirror, “What’s Linkedin?”  (Click here for more)

Work+Life Flexibility “How to” in Pictures: #3 Focus on fact that same flexibility keeps business open in snowstorm, cares for aging parents (and more)

AND, more specifically….

Work+Life Flex “How to” in Pictures: #1 Don’t get stuck on innovation curve

Work+Life Flex “How to” in Pictures: #2 Change requires employee+employer partnership (some gov’t) and shift in broader cultural conversation

Work+Life Flex “How to” in Pictures: #4 Making it real takes more than traditional policy, toolkit and training

Work+Life Flexibility “How to” in Pictures: #2 Change requires employee+employer partnership (some gov’t) and shift in broader cultural conversation

How Employees Can Partner with Employers: Work+Life Fit in 5 Days Series

Work+Life Flex “How to” in Pictures: #1 Don’t get stuck on the innovation curve

Work+Life Flex “How to” in Pictures: #3 Focus on fact that same flexibility keeps business open in snowstorm, cares for aging parent (and more)

Work+Life Flex “How to” in Pictures: #4 Making flexibility real takes more than traditional policy, toolkit and training

Work+Life Flexibility “How to” in Pictures: #1 Don’t get stuck on innovation curve

Work+Life Flex “How to” in Pictures: #2 Change requires employee+employer partnership (some gov’t) and shift in broader cultural conversation

Work+Life Flex “How to” in Pictures: #3 Focus on fact that same flexibility keep business open in snowstorm, cares for aging parents (and more)

Work+Life Flex “How to” in Pictures: #4 Making it real takes more than traditional policy, toolkit and training

(Fast Company) Change the Game: Add Aging to the Parent-Centric Work+Life Debate

The other day, as I read Sharon Meers’ (author of Getting to 50/50) clear and compelling article in The Washington Post, “How Joe Biden Can Help Working Parents,” I had two conflicting reactions:

  1. First was, “Go Sharon!” because she did a great job laying out the powerful data that support why we all benefit from helping parents manage their work and life. And she honestly addressed the common roadblocks that get in the way. But then …
  2. I thought “Are we still having this same conversation 15 years later?!” You see, I could dig back through my files and probably find a similar article making many of the same arguments from 1990.

I’m becoming more and more convinced that the power of parenthood alone to catalyze a radical change in the way business, individuals and government approach work and life is limited.

No matter how many smart people, like Meers or Vice President Biden, join in the conversation, no matter how many pieces of research objectively state the need and benefits, we just can’t seem to move the needle.

We need a game changer. We need something that breaks us out of the rut we’ve been stuck in for 20 years and takes the debate to the next level. We need an issue that drives home the reality that finding new and better work+life strategies is not optional, or a “nice thing to do in good times.”

We need … to include the aging population. Why? It’s one of the greatest challenges both those who are aging and their caregivers (and, in turn, employers) are going to face in terms of the sheer number of people affected. Turns out, I’m not the only one who feels this way. Last week in The New York Times, David Brooks ranked “the aging population” first in the list of “deep fundamental problems” we are facing as a county.

As the parent of two beautiful children and as someone who can recite the bottom line benefits of work+life strategies in her sleep, am I frustrated that the argument for supporting parents hasn’t been enough to make more meaningful change happen? Yes, very.

But I’m also a realist who knows that at the end of the day change happens when people understand the “WIFM” or what’s-in-it-for-me. Adding the challenges of an aging population to the argument expands the base of people who “get it” and who are, therefore, invested in seeking solutions.

Here are some of the reasons I believe the work+life debate will finally get teeth if we add the challenges of aging. I’d love to hear your thoughts as well: (Click here for more)

How Employers Can Love (or Stop Hating) Maternity Leaves

Last week, The New York Times included a quote from me in a great article, “Taking a Positive Approach to an Employee’s Maternity Leave.” Because this is an important topic that many employers struggle with, here are a couple of the key points from the article I wanted to highlight and expand upon:

Of all of the inevitable work+life realities a workforce will experience, maternity should be the least feared.   Unlike illness, accidents, eldercare or spouse relocation, you can plan for it in advance.

Every small business owner should take note of how effectively and proactively the leaders in the article addressed the work+life issues of their employees.  Unfortunately, this is still unusual.  From my experience, most employers refuse to acknowledge and build into their day-to-day operating model contingencies for dealing with the intersections between work and other parts of life even though they are inevitable.  Everyone has a personal life.  Everyone.  Not just women who become mothers.

I’m always baffled by the panic of these same in-denial business owners every time someone becomes pregnant, takes care of a sick parent, has a heart attack, or stays home because of their child’s snow day.  By facing the reality that work+life conflict is a business issue, they’d create a culture that encouraged an open, ongoing, problem-solving dialogue about how to flexibly manage and adapt.  Everything would run so much more smoothly.

Whereas eldercare, illness, accidents, swine flu and snowstorms are usually unexpected, in most cases maternity gives you months to plan!  As the article shows, companies benefit from an open dialogue even if a new mother decides not to come back to work or returns on a part-time basis.  And it’s important to note that new mothers aren’t the only ones who may choose not to come back to work or who would be helped by a phased return after a work+life challenge.  People with elder care responsibilities, a long illness or accident can also benefit.

Prepare employees with the skills and tools to create a solution-oriented plan.

The article does a good job emphasizing the need for employees to start the conversation by thinking through an initial solution (for a contrasting example of what can go very wrong when an owner/manager tries to figure out the right answer for a pregnant employee, click here).

But knowing how to create and present a well thought out plan is a skill set.  Most employees need to be shown “how.”

A step-by-step process for developing a win-win flexibility plan is outlined in my book “Work+Life: Finding the Fit That’s Right for You” and is a great place to start (excerpted in the Work+Life Fit in 5 Days blog series).  In fact one of the reasons I wrote the book five years ago was to give small business owners a resource to help their employees create win-win flexible work+life fit solutions.

A one-size-fits-all, across-the-board “policy” related to how maternity or any other work+life reality will be addressed doesn’t work.  BUT, it is a good idea to have a consistent process in place to which everyone has equal access.

This consistent process should outline the unique circumstances of an individual employee’s job and life that they should consider to determine the solution that will work for them personally and for the business.  Even though the outcomes will vary, a clear process maintains consistency by virtue of the fact that everyone had access to the same approach and parameters.   Again, check out the work+life fit process in my book to get started.

What do you think?  How do we get more companies of all sizes to come out of denial and face the fact that work+life realities are just part of their day-to-day operating reality that they need to plan for?  And how do we get them to embrace an ongoing, process-based, solution-oriented flexible response?