3 Reasons Every Extrovert Should Read the New Book “Quiet”

I am an extrovert. Give me a room full of people to meet and talk to for hours, and I’m in heaven. So why am I such a big fan of the new book, Quiet: The Power of Introverts in a World That Can’t Stop Talking (Crown, 2012) by Susan Cain?

Like many extroverts, I was surprised to learn that anywhere from one-third to one-half of the population are introverts. In other words, a lot of people we come into contact with everyday don’t thrive on endless meetings, don’t want to solve a problem by talking about it with a group for hours, don’t enjoy jumping into a conversation and just “throwing out ideas,” and don’t want to attend lunches, conferences, and dinners all the time.

These activities are like a shot of adrenaline for extroverts. But they suck the energy right out of our more introverted counterparts.  That doesn’t mean extroverts are wrong and introverts are right. Cain is a big fan of extroverts, as you will see in the book.

It’s about awareness. If extroverts better understood our more introverted friends, colleagues and family members, it would make our lives better in the following ways:

Communication with others would improve. Does this scenario sound familiar? You’re in a meeting with a group of people. Everyone is sharing their thoughts and opinions freely, except for a couple of people who are quietly listening.

Chances are the extroverts in the room assume those individuals are being quiet because they don’t have anything to add. But after the meeting, you run into one of the listeners in the hall and they comment, “You know we should really consider doing x, y, z.”  And you say, “What a great idea! Why didn’t you share that in the meeting?” And they respond with a hint of frustration, “It was hard to get a word in edgewise.”

Knowing that introverts tend to like to listen, gather their thoughts, and then share their insights uninterrupted, extroverts could make it a point to pause discussions periodically, and ask, “Does anyone have something to add?” And then wait a moment for a response. This would give those who are more introverted the space they need to contribute comfortably.

If we understood how each of our “types” processed and shared information, we’d communicate better with each other at work, at home, and in our communities.

We would be better parents and partners.  I may be an extrovert, but I’ve always been attracted to the strong, silent type. It’s not surprising that my wonderful husband of more than 20 years is more introverted.

After a long day at work, he just needs some space; therefore, I wait to barrage him with questions and stories of my day. Or when we spend time with my extended (and more extroverted) family and he disappears after a certain point, I know he’s gone to find some quiet place to just sit and regroup. I understand why and don’t take it personally.

In terms of parenting, it was an exchange with my older daughter six years ago that first prompted me to understand the difference between the two types.

She was in second grade and I had volunteered for playground duty. I had been stationed far away from the playground by the door into the school. Next to that door was a basketball hoop where my daughter stood shooting baskets alone. I asked her, “Don’t you want to go play with your friends?” She responded calmly, “No, that’s OK; I want to be with you. I shoot baskets here by myself all the time.”

My uneducated, extroverted first response was, “What? Why do you do that, honey? Go up a play with your friends. I’ll be fine and it’s more fun to play with everyone.” She looked confused, “But Mom, I like to shoot baskets alone.” Yikes! I could see that I had unintentionally made her feel bad, and I realized in that moment she wasn’t like me.

Like her dad, she needed time to herself after a busy, intense morning in the classroom. I had to recognize that and support her, even though all I’d want to do is dive into a big group of screaming, laughing friends. Today she’s a super confident, happy young woman with friends whom she loves and who love her, but she still needs her breaks. That’s OK.

Cain’s book offers more extroverted parents and partners a helpful roadmap for understanding and honoring their more introverted loved ones. It has really helped me.

We could benefit from adopting more introverted behaviors, especially quiet time and listening. About twenty years ago, I started to suffer from the physical wear and tear of my high-intensity, highly extroverted, always-on-the-go existence. My mother was an introvert (I get my extroversion from my grandfather) and practiced meditation religiously. She suggested that I try to be quiet for a few minutes each day. Because I’d exhausted all of the medical options for treating my symptoms, I gave it a shot. It’s was a miracle.

Twenty minutes a day of sitting quietly, journaling, breathing, made all the difference physically, emotionally, spiritually. Introverts tend to stop and regroup naturally because they crave it. We extroverts have to be more thoughtful and deliberate about our down time, but we benefit from it just as much.

Introverts are also excellent, natural listeners. My husband can go to a party, talk to just a few people, but gather information that I hadn’t heard even though I’d talked to everyone. I’ll ask him how he does it and the answer is always the same, “I stopped talking, paid attention, and listened.”

While my natural inclination remains to say “hi” to and know as many people in a room as possible, I catch myself periodically. I try to spend more one-on-one time with fewer people and I make myself stop talking (if I remember) long enough to listen more. I’ll never be like my husband, but I enjoy experimenting with aspects of his style.

What do you think? Are you an extrovert who has benefited from understanding the gifts and behaviors of your more introverted friends, colleagues and family members? What have you done differently once you gained that awareness?

Whether you are an introvert or an extrovert, Quiet: The Power of Introverts in a World That Can’t Stop Talking (Crown, 2012) is a wonderful guide to help us all understand ourselves and each other more fully.  Here’s how you can learn more and connect with Susan Cain:

(This post originally appeared in Fast Company)

Cali’s Fast Company Blog Goes Live…and Other Cool Happenings

“Summer Blowback”

While it may seem like I fell off the face of the earth for the past month, in fact I’ve been busy experiencing “summer blowback.” In other words, I’ve been doing all of the things I agreed to do this summer while dealing with my mom’s illness and death without thinking clearly about just how much I’d committed to! Thus the term, “summer blowback.” Lesson learned for the future. However, interestingly I’ve met other people who are dealing with their own version of summer blowback during the last two weeks of September through early October but for different reasons. Are you experiencing “summer blowback?” Let me know!

I may not have blogged in a couple of weeks, but a lot has been happening such as…

My New Fast Company Blog Goes Live!

My new weekly Work+Life “Fit,” Not Balance blog for Fast Company went live this week! My intention is to blog here and for Fast Company once a week and cross-link to both. I knew Fast Company would be a great partner to spread the work+life “fit” message back in October, 2004 when Keith Hammonds interviewed me for his provocative and controversial “Balance is Bunk,” article, so check it out. Continue Reading…

Unprecedented Expert Gathering Takes Flexibility to the Next Level

Today! I’m on the Radio! Tune in to Karen Salmansohn’s “Be Happy, Dammit” Show, Wed, September 12th from 8-9 am, hear me live on Lime channel 114, Sirius Satellite Radio. I will be joining a panel of experts to talk about women in the workplace. Along with me you will hear Marci Alboher, career columnist for the New York Times and author of “One Person/Multiple Careers;” Eve Tahmincioglu, Your Career columnist for MSNBC.com and author of “From the Sandbox to the Corner Office;” and Leslie Bennetts, author of “The Feminine Mistake.” Should be a great conversation—already the emails exchanging between us have been challenging and provocative!

I’m Live Blogging from the Alfred P. Sloan Foundation/AWLP Working Retreat on Workplace Flexibility—Next Week 9/16, 9/17, 9/18!

Join me real-time as I share my experiences at this unprecedented national gathering of the top workplace flexibility experts in Park City, Utah sponsored by the Alfred P. Sloan Foundation and Alliance of Work-Life Progress. This meeting will bring together professionals from the different sectors pursing workplace flexibility innovations: corporate leaders, higher education leaders and consultants like me who support the flexibility efforts of both the private sector and educational organizations.

The goal of this meeting is as follows:

“The objective of this get-together is for private sector employers and institutions of higher education to come together for the first time to share challenges and advances in their efforts to create optimally flexible work environments. This exchange is designed to help both sectors achieve faster progress, the proceedings of which will result in the publication of a “Flexibility Compendium.”’

Why Should Everyone Know and Care about This Meeting? Continue Reading…

Fathers’ Day Reality Check–It is an Everyone Issue

First, let me spread some blog love: Welcome, Kathie Lingle, Executive Director of the Alliance for Work-Life Progress to the blogosphere with her new blog. Her knowledge and experience is on display full force in her posting this week where she challenges the reality of the “opting-out” trend with an abundance of research to the contrary. And she warns (as I have many times) that perpetuating the myth actually hurts the very women it is supposedly trying to help. Welcome Kathie!

On this Father’s Day, let’s hear it for the men. More research proves, once again, that combining work and life is an issue for everyone. Not just women:

• An important article appeared recently inside the first section of The New York Times (unfortunately not the front page), entitled “Signs of Détente Between Venus and Mars” regarding a number of academic, peer reviewed studies in which men and women reported increasingly similar levels of concern related to work and life.
Monster.com just released a survey where 58% of fathers felt their employers should be more considerate of their needs as working dads, and a majority appreciate having a flexible work schedule.

The fact is men are part of the debate and more are making their unique voices heard in blogs and books, including: Continue Reading…

Guest Blogger, Jill Tipograph–Ten Summer Tips for Families

Note from Cali: As many of my regular readers know, sadly, my mother is in the last stages of her fight with lung cancer. One way I am adjusting my work+life fit is to draw upon the expertise of some wonderful experts and writers who will appear periodically as guest bloggers.

This week please welcome Jill Tipograph, founder/director of Everything Summer , who describes her business as “the only independent resource to which discerning families can turn for unbiased summer planning guidance.” Jill will offer some great tips on summer planning from her book, Your Everything Summer Guide & Planner . Take it away Jill!

Even though summer is officially less than a month away, parents can still maximize great experiences for their kids and teens. Plus, wise parents use the current summer to start thinking about next year’s summer, since quality camps and programs do fill early. Here are some shortcuts to help busy families make the right summer plans for their kids… Continue Reading…

Not Just Companies, Academic Medicine Finding Challenges, Too!

Last Call!!! Tuck Business School/Aquent/Work+Life Fit Survey: Please take a minute to complete one or both of the following brief surveys studying new career paths from both the individual and corporate perspectives—Deadline, Thursday, April 19th (to learn more please click here )

Corporate Hiring Manager Survey Link
Individual Survey Link

Incentive Magazine Q&A – Check out my interview with Editor-in-Chief, Joe Kornik. We spoke while I was driving (talking on my hands free headset) to meet my mother at a doctor’s appointment and his wife was getting ready to have a baby any minute. A perfect work+life fit scenario!

Now back to the blog….

While I know the question, “How do we work and have a personal life in a 24/7, high tech, global work reality?” affects everyone, I can still be surprised by the scope and reach of the issue. My most recent surprise was this email from a professor in academic medicine from a major teaching institution: Continue Reading…

Boston College Global Workforce Roundtable–Launch, Mission and Impact

One of the many reasons I started this blog was to share the important and interesting work being done by the dedicated professionals in the Work-Life field. Unfortunately, much of this work is never covered by the mainstream media. Yet it ultimately influences how we collectively combine work and life. So I love passing it along!

One of the most innovative work-life think tanks in the field is the Center for Work and Family (CWF) at Boston College. Under its Director, Brad Harrington, the CWF oversees a number of innovative work-life research initiatives.

On September 26th, CWF launched their most recent innovation: the Boston College Global Workforce Roundtable (GWF). I recently spoke with CWF’s Kathy Lynch, the force behind the GWR, about the kick-off meeting in London which was hosted by GlaxoSmithKline. I asked her to share what she thought were the most interesting results of this meeting: Continue Reading…

In Newsweek, My Advice on “Working for Myself” and Some Flexible Alternatives

In Newsweek, check out my advice for moms who want to start their own business in order to work, and have more flexibility. “Working for myself” can sound like a good option, and I do hear it quite frequently from people (not just mothers) searching for a better work+life fit. But I often wonder if it isn’t sometimes a default option—“since I don’t think I can have work+life flexibility working for someone else, I’ll work for myself.”

While I believe there’s a lot more flexibility in our current jobs than we realize, there are a couple of important truths to consider before you decide to work for yourself as a way to find a better work+life fit: Continue Reading…

How Can I Work “Part-time?” Strategies and Resources

Often you can find your “fit” not by doing less work, but by working differently. However, there may be certain work+life transitions that require you to reduce the hours you work and the amount of work you do for a period of time. The question then becomes, “How can I work ‘part-time’”? I’m going to share some strategies for making that shift in a way that considers your needs as well as the need of your job:

• Thinking of it as a “reduced schedule”
• Partnering with your current employer
• Using a “part-time” job placement company Continue Reading…

Many Mothers are Fine Working Full-Time

Because the recent debate regarding mothers and work has focused on mothers who “opt out,” or mothers who’ve left the workforce and want to get back in, it’s perpetuated an assumption that most mothers would prefer not to work after having children.  The problem is that it’s not true.

Yes, having children causes every mother (and many fathers, for that matter) to reevaluate the role work plays in their lives.  Some mothers will choose to step out of the workforce.  But lost in the debate is the fact that, for many mothers, their personal and professional realities support a decision to work full-time, either because they have to or want to.  Yet this assumption that “mothers don’t work” causes these full-time working mothers to not only experience personal doubts about their choice even though everything is fine at home and at work, but to feel judgment from others.   Continue Reading…